Frequently Asked Questions

Customers

We are a mobile app that lets you order healthy and authentic home-cooked food from passionate people cooking in your area. We then deliver the food to your doorstep or let you pick it up from the cook’s home.

Type your address in the search field or let the GPS track your location and start browsing our selection of home-cooked meals. Once you have found what you like, place the order and wait for the food to arrive at your doorstep or pick it up from the cook’s home.

You can order from cooks who are less than 2.5 miles away from your location. In that way, we ensure that you always enjoy a high quality hot meal.

All Cooks are carefully vetted and as a prerequisite they should hold a Level 2 Certificate in Food Safety and Hygiene and register their premises with their respective local authorities (Councils).

You pay online using your debit card or credit card. We use Stripe as our secure payment provider to ensure your information is always safe.

You will receive notifications through the app regarding your order status from the time you place the order to the time it is delivered to you.

Simply download our app and sign up!

You can also like us on Facebook: HTTPS://WWW.FACEBOOK.COM/HOMECOOKEDUK

and/or follow us on Instagram: HTTPS://WWW.INSTAGRAM.COM/HOMECOOKEDUK/

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM.

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM. In addition, please use the review function to indicate what went wrong.

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM.

We encourage cooks to list all allergens of their dishes, but if you need any further details regarding the dish you can always contact us at INFO@HOMECOOKEDUK.COM or contact the chef through the chat function of the app.

We are a mobile app that lets you order healthy and authentic home-cooked food from passionate people cooking in your area. We then deliver the food to your doorstep or let you pick it up from the cook’s home.

Type your address in the search field or let the GPS track your location and start browsing our selection of home-cooked meals. Once you have found what you like, place the order and wait for the food to arrive at your doorstep or pick it up from the cook’s home.

You can order from cooks who are less than 2.5 miles away from your location. In that way, we ensure that you always enjoy a high quality hot meal.

All Cooks are carefully vetted and as a prerequisite they should hold a Level 2 Certificate in Food Safety and Hygiene and register their premises with their respective local authorities (Councils).

You pay online using your debit card or credit card. We use Stripe as our secure payment provider to ensure your information is always safe.

You will receive notifications through the app regarding your order status from the time you place the order to the time it is delivered to you.

Simply download our app and sign up!

You can also like us on Facebook: HTTPS://WWW.FACEBOOK.COM/HOMECOOKEDUK

and/or follow us on Instagram: HTTPS://WWW.INSTAGRAM.COM/HOMECOOKEDUK/

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM.

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM. In addition, please use the review function to indicate what went wrong.

We are sorry to hear that! Please send us an email at INFO@HOMECOOKEDUK.COM.

We encourage cooks to list all allergens of their dishes, but if you need any further details regarding the dish you can always contact us at INFO@HOMECOOKEDUK.COM or contact the chef through the chat function of the app.

DOWNLOAD OUR APP HERE

DOWNLOAD OUR APP HERE

Frequently Asked Questions

Cooks

You don’t need to have any formal qualifications – you just need to be passionate about food.

In order to ensure that we always deliver home-cooked meals of high quality, all Cooks must obtain a Level 2 Certificate in Food Safety and Hygiene and register their premises with their local council.

This is a one-time process that each cook that signs up with us will need to undergo unless they are already registered.

At HomeCooked UK, we realise that each cuisine has a story to tell hence why we will never put any restrictions in what you will be cooking.

You do not have to worry about it as we will provide you with the packaging.

We have a close working relationship with a delivery partner who is responsible for delivering the food. Alternatively, if you do not wish to use our third party delivery partner, you can either let the customers pick up their meal from your home or you can deliver it yourself!

Although we would love to enjoy your culinary creations as often as possible, it is entirely up to you how often you will be cooking.

Of course you can! Our app provides you with full flexibility as you can set the price of your delicious home-cooked dishes.

We will collect the payment on your behalf and we will then transfer the money to you via a bank transfer.

There is no cost for being on the platform. We will however take a small commission on the total order value as well as ask you to contribute towards delivery charges (if any).

You don’t need to have any formal qualifications – you just need to be passionate about food.

In order to ensure that we always deliver home-cooked meals of high quality, all Cooks must obtain a Level 2 Certificate in Food Safety and Hygiene and register their premises with their local council.

This is a one-time process that each cook that signs up with us will need to undergo unless they are already registered.

At HomeCooked UK, we realise that each cuisine has a story to tell hence why we will never put any restrictions in what you will be cooking.

You do not have to worry about it as we will provide you with the packaging.

We have a close working relationship with a delivery partner who is responsible for delivering the food. Alternatively, if you do not wish to use our third party delivery partner, you can either let the customers pick up their meal from your home or you can deliver it yourself!

Although we would love to enjoy your culinary creations as often as possible, it is entirely up to you how often you will be cooking.

Of course you can! Our app provides you with full flexibility as you can set the price of your delicious home-cooked dishes.

We will collect the payment on your behalf and we will then transfer the money to you via a bank transfer.

There is no cost for being on the platform. We will however take a small commission on the total order value as well as ask you to contribute towards delivery charges (if any).

Contact Us

Send us an email to info@homecookeduk.com

HomeCooked UK has been selected amongst the Top 20 innovative companies into the 2018 Global Class of Startups Programme

© HOMECOOKED UK 2017

Contact Us

Send us an email to info@homecookeduk.com

HomeCooked UK has been selected amongst the Top 20 innovative companies into the 2018 Global Class of Startups Programme

© HOMECOOKED UK 2017